Returns / Exchanges
Para Meraki LLC does not accept returns or exchanges on any custom item.
No exceptions.
Each custom item is made by hand for the specific dog or human who it is intended for, as such, we do not accept returns or exchanges. Once an item is made it cannot be undone to correct sizing errors. This is a micro business, I am only one person and this is my full-time employment. I cannot afford to pay for other’s carelessness or inaccuracies, I have to do what I can to protect the profitability of Para Meraki. If you have questions about our items or sizing before placing an order, please feel free to contact me.

Processing times
• PARA gear, particularly custom collars, require 4-6 weeks to process.
• CARE products ship within 1 week.
• You can check the status of your order at any time in the contact section of our website.

Shipping
• Shipping rates are auto calculated by the carriers according to destination address and item weight.
• PARA gear may ship separately from CARE products.
• International shipping is available! If you have any issues at checkout please contact me.
• You will receive an automatically generated email with tracking information once your package has been dispatched.

Measurements
• Please see our Measuring Guide for full details.
• Accurate measurements are vitally important - Para Meraki will not accept any returns or exchanges if you measure incorrectly. Para Meraki guarantees every custom collar will be within .25 inch (.5cm) of the size requested in the order form.
• Do not take the measurement from another collar laid flat. When measuring for your custom Para Meraki collar, please physically measure your dog's actual neck.
• Measurements may be given in inches or centimeters. Measurements should be given to the nearest .5” or 1cm.

Discounts
As a micro business, I have a strong stance against coupon codes. My prices are what they need to be in order to make this business a viable source of income for my family and no more. I do not overprice and therefore cannot afford to offer sales or coupon codes. I offer discounts to my reps in exchange for promotion as a marketing budget alternative. It’s more effective and more fun that way!

Paracord info
Para products are made with 550lb type III paracord. Known for its remarkable strength and durability, paracord is widely regarded as the most versatile and secure rope on the market. It has an enormous variety of uses and quite shocking applications for emergency/survival situations. I highly encourage you to look it up and read more about it! You can also check out this info post our friends Liz and The Beard put together for us!

“Thickness” vs width
Collar widths, seen in the listing details, refer to the side-to-side measurement of the collar. For example, the 002 weave is 1.25” wide. Our weaves also have a variety of “thicknesses” as well. The 002, 005, 008, 009 weaves are significantly thicker and more rigid, whereas the 001, 003, 004, 006, 010 are thinner and more flexible.